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Pennant

The enrollment marketing glossary

The metrics that run enrollment marketing, defined in plain English — including the fine print that decides whether a number can be trusted.

Cost per lead (CPL)

What you pay, on average, for each lead a paid channel produces.

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Cost per enrollment (CPE)

What you pay, on average, for each enrolled student a paid channel produces.

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Lead-to-enrollment rate (LTE%)

The percentage of leads that eventually become enrolled students.

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Cohort view

Tracking the leads acquired in a window forward to today, however long conversion takes.

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Period view

Counting everything that happened between two dates.

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Pacing

Comparing budget consumed, cycle elapsed, and funnel produced — continuously.

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Gross vs. net spend

What you paid including agency fees, versus what the ad platforms charged.

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Paid-source lead

A lead attributed to a channel you pay for — the only kind that belongs in cost math.

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Yield

The share of admitted (or applied) students who actually enroll.

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Cost per inquiry (CPI)

What you pay for each prospective-student inquiry from a paid channel.

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Inquiry (vs. lead)

The rawest expression of interest — and why the inquiry/lead distinction changes every metric built on it.

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Blended average

One number averaged across things that behave differently — the most common way reports flatter themselves.

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Cohort maturity

How far along a cohort is in its conversion lifecycle — and the projection that says where it will finish.

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Attribution

Assigning credit for a lead or enrollment to the marketing that produced it.

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